Frequently Asked Questions

General Questions

We serve Seattle, Bellevue, Redmond, Kirkland, Tacoma, Mercer Island, Sammamish, Renton, Issaquah, Bothell, and surrounding areas throughout King County and beyond. If you're unsure whether we serve your location, please give us a call at +1 425-900-0111 and we'll let you know!

Yes! Seattle Wash Co is fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation coverage to protect both our clients and our team members. You can have complete peace of mind knowing you're working with professionals.

Seattle Wash Co has been proudly serving the Seattle area for several years. Our experienced team has completed thousands of successful cleaning projects for both residential and commercial clients throughout the region.

Absolutely! We prioritize the use of environmentally safe, biodegradable cleaning solutions that are effective yet gentle on your property, family, pets, and the surrounding environment. Our eco-friendly products deliver excellent results without harsh chemicals.

Services & Process

We offer comprehensive cleaning services including: window cleaning, gutter cleaning, pressure washing, roof cleaning & moss removal, solar panel cleaning, carpet cleaning, BBQ grill cleaning, deck & fence cleaning, concrete cleaning & sealing, and much more. We serve both residential and commercial properties.

Service duration varies depending on the type and size of the job. Window cleaning for an average home typically takes 2-3 hours, gutter cleaning 1-2 hours, and pressure washing 2-4 hours. We'll provide an estimated timeframe when scheduling your service.

For most exterior services like gutter cleaning, window washing, and pressure washing, you don't need to be home as long as we have access to the areas being cleaned. However, we do recommend being available for the initial walkthrough and final inspection. For interior services, someone must be present.

Light rain doesn't typically affect most of our services. However, we'll reschedule if weather conditions are unsafe or would prevent us from delivering quality results. We'll contact you promptly if we need to reschedule and work with you to find an alternative time.

Yes! We arrive with all necessary professional-grade equipment, tools, and cleaning solutions. For most services, we'll just need access to an exterior water source and electrical outlet. Everything else is provided by us.

Absolutely! We have the proper equipment including extension ladders, water-fed poles, and safety gear to safely clean windows and perform services at any height. Our team is trained in working at elevated heights and follows strict safety protocols.

Pricing & Payment

Pricing varies based on the service type, property size, and specific requirements. We offer competitive, transparent pricing with no hidden fees. Contact us for a free, no-obligation estimate tailored to your specific needs. Most estimates can be provided over the phone or via email with photos.

Yes! We provide free, no-obligation estimates for all our services. Simply contact us by phone, email, or through our website contact form, and we'll provide you with a detailed quote based on your specific needs.

We accept various payment methods including cash, checks, and all major credit cards (Visa, MasterCard, American Express, Discover). Payment is typically due upon completion of service unless other arrangements have been made in advance.

Yes! We offer package discounts when you combine multiple services (e.g., window cleaning + gutter cleaning). We also have subscription maintenance plans that provide savings for regular, ongoing service. Ask about our current promotions and senior/military discounts.

Absolutely not! We believe in transparent pricing. The quote we provide is the price you pay - no surprise charges, no hidden fees. If any additional work is discovered during service, we'll discuss it with you and get approval before proceeding.

Scheduling & Booking

Scheduling is easy! You can call us, fill out our online contact form, or email us. Our team will review your request, provide a quote, and confirm a convenient date and time for your service.

We recommend booking at least 3–7 days in advance, especially during peak seasons. However, same-week and urgent bookings may be available depending on our schedule.

Yes, we do our best to accommodate same-day or emergency service requests. Availability depends on our current workload, so please contact us as early as possible for urgent needs.

Absolutely. You can reschedule or cancel your appointment by contacting us at least 24 hours in advance. This allows us to adjust our schedule and serve other customers efficiently.

Once your booking is confirmed, you’ll receive a confirmation message with service details. Our team will arrive on the scheduled date and complete the work efficiently and professionally.

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